Flooding - advice for residents

If you have been affected by flooding, read to find out the available support and advice we can provide

There have been a number of flood warnings and reports of flooding in the district overnight, particularly in the Measham, Packington and Long Whatton areas.

We want to ensure that residents are fully informed about the necessary precautions and safety measures to protect you and your property.

Find out more information about flooding on our website

Sandbag policy

We keep a limited number of sandbags, which can only be used to protect:

• Life and important buildings such as hospitals and substations
• The elderly, disabled and vulnerable people
• Access for emergency vehicles.

These sandbags are available for homeowners to collect at our Linden Way depot off Ashby Road in Coalville (postcode LE67 3JY) - between 8am and 4.45pm Monday to Friday (excluding public holidays and weekends).

Email customer.services@nwleicestershire.gov.uk or call 01530 454545 to arrange collection of sandbags. Out of hours collection can be arranged in emergencies on 01530 833 373.

In all other circumstances please buy sandbags from DIY stores or building merchants. Visit the Independent Flood Directory for flood protection products and services.

After a flood

• Don't enter your house until all flood water has been removed. Leicestershire Fire and Rescue may be able to help you with pumping flood water out of your house. If other people are affected you may need to wait a little while for this help

• If nearby traffic is causing further flooding to your property by creating waves, contact Leicestershire Police on 101

• If flooding is being caused by a public sewer contact your water supplier (Severn Trent Water 0800 783 4444 or Anglian Water 0800 771881 depending on where you live)

• If flooding is being caused by a blocked road gully contact Leicestershire County Council using the Report It Form. Please remember that gullies may be appear blocked, but are actually not draining due to remaining high water levels in the watercourses they drain to.